24-Hour Roadside Assistance

We wish you a safe, pleasant journey.
You will probably never need it, but its reassuring to know that you’re in good hands with MINI specialists if a breakdown were to happen. Roadside Assistance is always ready throughout the territory of Hong Kong, 24 hours a day, 365 days a year!

Wherever you are - we're already on our way!
In most cases, our specialists can help you with advice on the telephone when you contact us. If you need help on the spot, the Servicemobile is dispatched immediately with the necessary equipment for professional breakdown assistance. Trained MINI technicians will do all they can to get your vehicle back on the road.

24-Hour Roadside Assistance: 2244 5977
Please contact your personal Service Advisor for details.

Remarks:
24-Hour Roadside Assistance has to be restricted to getting your vehicle roadworthy again. We are sure you will appreciate that maintenance work, replacement of worn parts, more extensive repairs or the purchase of spare parts not urgently need are only possible at the MINI service facility.

Subscript for whole year optional coverage
By paying an annual subscription fee, the following costs of your vehicle will be covered for a period of 12 months:

24 hours telephone breakdown advisory service
24 hours on-the-spot breakdown assistance
24 hours towing service

Note: BWM/MINI owner will enjoy free coverage up to the 24th month from the first registration date of the vehicle. Should you wish to continue the same level of coverage thereafter, you just need to pay a small annual subscription fee.

Coverage of the service
The 24-Hour Roadside Assistance Inclusive will cover the mechanic cost and/or towing cost for all breakdowns due to mechanical or electrical fault of the vehicle. This includes flat battery, flat tyre, or drive-train problems that immobilized your vehicle. When towing is necessary, the covered vehicle will be towed to the nearest BMW /MINI service facility.

However, the service will not cover the incidents that are non-technically related. This includes collection and delivery, run out of fuel, key locked in car or lost, or collision accident. Such request will be charged individually case by case.

Should you have any queries, please do not hesitate to contact our Customer Service Representative on 2761-8656 during office hours.

Please click here to download the subscription form (PDF format).